profile

Josh Braun

a hard pill

Published 12 months ago • 1 min read

This is going to be a hard pill to swallow, so buckle up.

The reason prospects don't respond to your cold emails has nothing to do with:

Personalization
Email length
CTAs

I’ll prove it to you.

Imagine I sent you this cold email:

“I built a $197 cold email course that will enable you to book at least five more meetings every month regardless of industry or company size. If you don’t see results, a refund will be made. Here are hundreds of testimonials.

A lot of people would respond positively to that cold email.

Why?

It’s a good offer.

What makes it a good offer?

It solves a problem, provides proof, and reverses the risk.

If you can't offer something like that, you’re product or service isn't good enough.

A few weeks ago, I bought an iPhone 14 Pro. Incredible phone, but I thought it was too big. So six days later, I swapped in for an iPhone 13 mini. The transaction took less than 5 minutes.

No wonder Apple dominates the smartphone market. The product delivers on the promise, has tons of positive reviews and you can easily return it (risk reversal).

SaaS doesn't work that way.

I get so many cold emails that promise the moon and the stars:

“We’ll increase sales by 47%.
“We’ll 5x your conversion rates.”

When I ask if I can get my money back if I don't see a 47% increase, the answer is always no.

That's not a good offer.

If you’re confident you can increase my sales by 47%, why can't I “return” your product like I returned my iPhone?

Want to skyrocket response rates?

Focus on an outcome your prospects want but don't have, prove it and reverse the risk.

Josh Braun

Read more from Josh Braun

You lose a sale. You miss quota. Let yourself feel disappointed. Remind yourself to focus on what you control and tune out what you don’t. Keep learning.Keep growing.That’s all you can do. There’s power in that.There's confidence in that. You become yourself again.You feel happy again because of how far you've come. Don't judge the journey. Sales and no sales are part of the same experience.Rainbows follow rain.Night follows day. And if that doesn’t bring you peace, I don’t know what will :-)

1 day ago • 1 min read

Eleven thoughts: The best way to criticize is to suggest how to make it better. Saying, “I don’t know,” makes you more relatable and likable. Don’t hesitate to invest in yourself. A course, class, a new skill. These tiny expenses pay big dividends. The best way to win an argument is not to argue. You can understand someone without agreeing with them. If you want to be better at sales, ask customers why they bought. Learning how to make people feel understood is a superpower for forging strong...

3 days ago • 1 min read

Jenna and I are hiking in the Grand Canyon. We’re on a trail called South Kaibab. It’s akin to hiking a mountain in reverse. You breeze down into the Canyon,then regain the elevation you lose going up. “Going down is optional. Going up is mandatory.” At Ooh Aah Point, 1.8 miles down, Jenna wants to turn around. I want to go to Cedar Ridge, which is 3.1 miles down. Convincing doesn’t work:“It’s only another mile.”“The views at Cedar Ridge are spectacular.” Nobody wants a TED Talk on Cedar...

7 days ago • 1 min read
Share this post