the downside to negotiating
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There’s a downside to negotiating. Story time. I once negotiated a painter down from $8,000 to $7200. The painter finished the job. But his heart wasn’t in it. He was resentful. He didn’t come back for touch-up work. The lesson? When you negotiate people down, they feel down. Don’t nickel and dime people. Paying what someone asked for acknowledges their value and the effort they’ve put into their work or services. When people feel their efforts are recognized and rewarded appropriately, they are more likely to be committed and productive. Long-term relationships provide more value than short-term gains. Being generous leads to mutually beneficial, enduring partnerships, which are not more valuable over time. The switch? |
Josh Braun
You lose a sale. You miss quota. Let yourself feel disappointed. Remind yourself to focus on what you control and tune out what you don’t. Keep learning.Keep growing.That’s all you can do. There’s power in that.There's confidence in that. You become yourself again.You feel happy again because of how far you've come. Don't judge the journey. Sales and no sales are part of the same experience.Rainbows follow rain.Night follows day. And if that doesn’t bring you peace, I don’t know what will :-)
Eleven thoughts: The best way to criticize is to suggest how to make it better. Saying, “I don’t know,” makes you more relatable and likable. Don’t hesitate to invest in yourself. A course, class, a new skill. These tiny expenses pay big dividends. The best way to win an argument is not to argue. You can understand someone without agreeing with them. If you want to be better at sales, ask customers why they bought. Learning how to make people feel understood is a superpower for forging strong...
Jenna and I are hiking in the Grand Canyon. We’re on a trail called South Kaibab. It’s akin to hiking a mountain in reverse. You breeze down into the Canyon,then regain the elevation you lose going up. “Going down is optional. Going up is mandatory.” At Ooh Aah Point, 1.8 miles down, Jenna wants to turn around. I want to go to Cedar Ridge, which is 3.1 miles down. Convincing doesn’t work:“It’s only another mile.”“The views at Cedar Ridge are spectacular.” Nobody wants a TED Talk on Cedar...